Last updated: September 24, 2025
1. Scope of Application
1.1. These Terms of Use (hereinafter “Terms” or “AGB”) apply to all contracts, services, and digital products offered by dedicos e.U., operating under the brand Consense, headquartered in Graz, Austria (“Provider,” “we,” or “us”).
1.2. They govern the relationship between Consense and its customers (“Customer,” “User,” “you”) with respect to the use of software plugins, online services, and related documentation.
1.3. Any deviating terms and conditions of the Customer shall not apply, even if not expressly rejected.
1.4. Our products are primarily intended for entrepreneurs within the meaning of § 1 UGB. If a consumer within the meaning of the Austrian Consumer Protection Act (KSchG) purchases our products, mandatory consumer protection rights apply in addition.
2. Services and Products
2.1. Consense develops and distributes lightweight software plugins designed to optimize workflows in Autodesk Revit and related Building Information Modeling (BIM) environments.
2.2. Products are provided exclusively in digital form, either via direct download, online distribution platforms (e.g., Autodesk App Store), or by individual agreement.
2.3. Unless otherwise agreed in writing, products are licensed, not sold. The Customer receives a non-exclusive, non-transferable, and time-limited right of use.
2.4. Consense reserves the right to modify, discontinue, or replace services or functions, provided this is reasonable for the Customer and does not materially impair agreed essential features.
2.5. The software may contain open-source or third-party components subject to their own license terms. In such cases, those license terms prevail, and Consense assumes no liability for such components.
2.6. No ownership or intellectual property rights are transferred to the Customer; only the limited license described herein is granted.
3. Registration and User Accounts
3.1. Certain services may require registration. The Customer must provide accurate, complete, and up-to-date information.
3.2. Login credentials must be kept confidential. Unauthorized use must be reported without delay.
3.3. Consense may suspend or terminate accounts in the event of misuse, breach of contract, or inactivity.
4. Conclusion of Contract
4.1. The presentation of products on websites, app stores, or marketing materials does not constitute a legally binding offer, but an invitation to submit an order.
4.2. By submitting an order or downloading a plugin, the Customer makes a binding contractual offer.
4.3. A contract is concluded once Consense confirms the order (e.g., by e-mail) or provides access to the product.
5. Prices, Payment, and Refunds
5.1. Prices are stated in euros (EUR) and, unless otherwise specified, are exclusive of VAT.
5.2. Payments are made through the available methods (e.g., Stripe, PayPal, Autodesk App Store).
5.3. Subscriptions are billed in advance (monthly or annually) and renew automatically unless cancelled in accordance with Section 10.
5.4. Price adjustments are permitted. Customers will be notified at least 30 days before the new price takes effect. Continued use after renewal constitutes acceptance.
5.5. Payments are non-refundable unless otherwise required by mandatory law. In particular, refunds are excluded for:
- partial use of a subscription period,
- unused downloads, or
- early termination by the Customer without legal cause.
6. License Rights and Restrictions
6.1. The Customer receives a personal, non-exclusive, non-transferable license for the agreed term.
6.2. The Customer may not:
- reverse engineer, decompile, or otherwise attempt to derive source code;
- rent, lease, sublicense, sell, or otherwise transfer the software;
- circumvent or disable technical protection measures.
6.3. All intellectual property rights remain with Consense or the respective rights holders.
6.4. Feedback, suggestions, or ideas provided by the Customer may be used by Consense for product improvement without obligation or compensation.
7. Trial Versions
7.1. Trial versions may be provided free of charge for a limited period.
7.2. After expiry, use requires the purchase of a license.
7.3. Trial versions may have reduced functionality.
8. Updates, Availability, and Third-Party Dependencies
8.1. Consense may provide updates, improvements, or bug fixes at its discretion.
8.2. Continuous availability is not guaranteed. Temporary interruptions (e.g., for maintenance, updates, technical failures) are possible.
8.3. Consense is not responsible for changes in third-party systems (e.g., Autodesk Revit, Microsoft Excel, Google APIs, Autodesk App Store availability) that may impair compatibility or functionality.
8.4. Consense is not liable for data loss, downtime, or temporary unavailability beyond refunding the unused portion of the subscription fee.
8.5. Consense does not guarantee a specific service level, uptime, or response time unless expressly agreed in a separate service-level agreement (SLA).
8.6. There is no obligation to continue development or provide updates unless contractually agreed.
8.7. Consense does not guarantee that the software is free from third-party intellectual property claims. Liability for such claims is excluded to the maximum extent permitted by law.
9. Customer Obligations
9.1. The Customer is responsible for ensuring compatibility of their hardware/software environment.
9.2. The software may only be used for lawful purposes.
9.3. The Customer is responsible for securing their systems (e.g., anti-virus, backups). Consense is not liable for security breaches caused by the Customer’s environment.
9.4. Misuse entitles Consense to immediate termination of the license.
9.5. The Customer shall indemnify and hold Consense harmless from any third-party claims arising from unlawful or improper use of the software.
10. Term and Termination
10.1. Subscriptions run for the agreed billing cycle and renew automatically unless cancelled with 14 days’ notice before renewal.
10.2. Consense may terminate with immediate effect for good cause (e.g., breach of contract, misuse, default of payment).
10.3. Consense may also terminate a subscription at the end of a billing period by providing 30 days’ notice.
10.4. Upon termination, all license rights expire, and the Customer must cease use and delete copies.
10.5. Consense reserves the right to verify compliance with post-termination obligations, including requiring written confirmation of deletion or conducting reasonable technical checks.
11. Consumer Withdrawal Right (B2C)
11.1. If the Customer is a consumer within the meaning of Austrian law, the following applies: You have the right to withdraw from this contract within 14 days without giving any reason.
11.2. The withdrawal period begins on the day of conclusion of the contract.
11.3. To exercise your right, you must notify us (dedicos e.U., Graz, Austria, info@consense.is) by a clear declaration.
11.4. Loss of the withdrawal right for digital content: If you download or use the software before expiry of the withdrawal period and consent to immediate provision, you lose your statutory right of withdrawal (§ 18 para. 1 Z 11 FAGG).
12. Liability
12.1. Consense is liable without limitation for intent and gross negligence.
12.2. For slight negligence, liability is limited to foreseeable, typical damages and excluded for consequential damages, indirect losses, loss of profit, or loss of data.
12.3. Liability for personal injury remains unlimited.
12.4. Liability under the Austrian Product Liability Act remains unaffected.
12.5. No liability is assumed for fitness of the software for a particular intended purpose unless expressly agreed in writing.
13. Warranty
13.1. Statutory warranty provisions apply, subject to the following limitations.
13.2. Consense does not warrant uninterrupted or error-free operation under all conditions.
13.3. No warranty is given for compatibility with specific Customer environments unless expressly agreed.
13.4. Defects must be reported promptly and described in detail.
13.5. For entrepreneurs, warranty claims expire within 12 months of delivery of the software. This limitation does not apply to claims for damages under Section 12.
14. Export Control and Compliance
14.1. The Customer must comply with applicable export and sanction laws.
14.2. Software may not be used in countries subject to EU or US embargoes or for prohibited purposes.
15. Force Majeure
15.1. Consense shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, power outages, internet or telecommunication failures.
15.2. In such cases, performance obligations shall be suspended for the duration of the disruption.
16. Data Protection
16.1. The processing of personal data is governed by our separate Privacy Policy, available at https://www.consense.is/en/terms-of-use/.
16.2. By using our services, the Customer agrees to the processing of data in accordance with the Privacy Policy.
17. Final Provisions
17.1. Austrian law applies, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).
17.2. For entrepreneurs, Graz shall be the exclusive place of jurisdiction. For consumers, jurisdiction shall be at their statutory place of residence.
17.3. Assignment of rights and obligations under this contract requires prior written consent from Consense.
17.4. If individual provisions of these Terms are invalid, the remaining provisions remain unaffected. The parties undertake to replace invalid provisions with valid ones that come closest to the intended purpose.
17.5. Changes or additions must be made in writing.
17.6. Provisions regarding license restrictions (Section 6), indemnification (Section 9.5), liability (Section 12), warranty limitations (Section 13), export control (Section 14), force majeure (Section 15), and governing law and jurisdiction (Section 17) shall survive termination of this contract.
17.7. These Terms constitute the entire agreement between the parties and supersede all prior agreements, understandings, or representations relating to the subject matter.
17.8. The Customer agrees that legally relevant declarations (e.g., invoices, contract confirmations, notices) may be sent electronically to the e-mail address provided by the Customer.
17.9. The contractual language is German. The English version of these Terms is provided for convenience only. In case of discrepancies, the German version shall prevail.