Information obligation pursuant to §5 E-Commerce Act, §14 Austrian Commercial Code, §63 Trade Regulation Act and disclosure obligation pursuant to §25 Media Act.
consense.is is a brand of dedicos e.U.
E-Mail: info@consense.is
Source: Created with the Legal Notice Generator by AdSimple
EU Online Dispute Resolution
In accordance with the Regulation on Online Dispute Resolution in Consumer Affairs (ODR Regulation), we would like to inform you about the Online Dispute Resolution platform (OS platform).
Consumers have the possibility to submit complaints to the Online Dispute Resolution platform of the European Commission at http://ec.europa.eu/odr?tid=121674688. The necessary contact details can be found above in our Legal Notice.
However, we would like to point out that we are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for the Contents of This Website
We are constantly developing the content of this website and strive to provide accurate and up-to-date information. Unfortunately, we cannot assume any liability for the correctness of all contents on this website, especially for those provided by third parties.
If you notice problematic or illegal content, please contact us immediately; you will find the contact details in the Legal Notice.
Liability for Links on This Website
Our website contains links to other websites for whose content we are not responsible. Liability for linked websites does not exist for us according to § 17 ECG, since we had and have no knowledge of illegal activities, have not noticed such illegalities so far and would remove links immediately if we become aware of any illegalities.
If you notice illegal links on our website, please contact us; you will find the contact details in the Legal Notice.
Copyright Notice
All contents of this website (images, photos, texts, videos) are subject to copyright. If necessary, we will legally pursue the unauthorized use of parts of the content of our site.
If you find content on this website that violates copyright, please contact us.
Image Credits
The images, photos and graphics on this website are protected by copyright.
The image rights are held by the following photographers and companies.
Privacy Policy (Datenschutzerklärung)
Privacy
We have written this privacy policy (version 01.01.1970-121674688) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data and what decision-making options you as a visitor to this website have.
Privacy policies usually sound very technical. This version, however, is intended to describe the most important things as simply and clearly as possible. Where possible, technical terms are explained in a reader-friendly way. Furthermore, we want to convey that we only collect and use information on this website if there is a corresponding legal basis. This is certainly not possible if one provides very short, technical explanations, as is often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative and perhaps there is some information that you did not know.
If you still have questions, we kindly ask you to follow the links provided and look for further information on third-party websites, or simply write us an e-mail. You can find our contact details in the Legal Notice.
Automatic Data Storage
When you visit websites nowadays, certain information is automatically created and stored, as is the case on this website. The data collected should be as minimal as possible and collected only with justification. By website we mean the entirety of all web pages on your domain, i.e. everything from the homepage to the very last subpage (like this one). By domain we mean, for example, example.de or samplewebsite.com.
Also, while you are visiting our website right now, our web server – that is the computer on which this website is stored – usually automatically saves data for reasons of operational security, to create access statistics, etc. such as:
- the complete Internet address (URL) of the accessed web page (e.g. https://www.examplewebsite.com/examplepage.html/)
- browser and browser version (e.g. Chrome 87)
- the operating system used (e.g. Windows 10)
- the address (URL) of the previously visited page (referrer URL) (e.g. https://www.examplesource.com/whereicamefrom.html/)
- the hostname and the IP address of the device from which access is made (e.g. COMPUTERNAME and 194.23.43.121)
- date and time
in files called web server log files.
To illustrate:
Browser and Webserver
These files are usually stored for two weeks and then automatically deleted. We do not share this data, but cannot rule out that this data may be accessed by authorities in the case of unlawful behavior.
In short: your visit is logged by our provider (the company that runs our website on special computers (servers)), but we do not share your data!
Cookies
Our website uses HTTP cookies to store user-specific data.
In the following, we explain what cookies are and why they are used, so that you can better understand this privacy policy.
What Exactly Are Cookies?
Whenever you surf the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.
One thing is undeniable: cookies are really useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, since there are also other cookies for other application areas. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, which is the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.
Cookies store certain user data, such as language or personal page settings. When you return to our site, your browser transmits this “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you your usual settings. In some browsers, each cookie has its own file, in others like Firefox all cookies are stored in a single file.
There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually, as each cookie stores different data. The expiration time of a cookie also varies, from a few minutes to several years. Cookies are not software programs and contain no viruses, trojans, or other “malware.” Cookies also cannot access information on your PC.
Here is an example of cookie data:
Name: _ga
Value: GA1.2.1326744211.152121674688-9
Purpose: Distinguish website visitors
Expiration date: after 2 years
Minimum requirements a browser should support:
- At least 4096 bytes per cookie
- At least 50 cookies per domain
- At least 3000 cookies in total
What Types of Cookies Are There?
Which cookies we specifically use depends on the services used and will be explained in the following sections of this privacy policy. At this point, we would like to briefly explain the different types of HTTP cookies.
There are 4 types of cookies:
- Essential cookies: These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues browsing on other pages and only goes to checkout later. Thanks to these cookies, the cart is not deleted, even if the user closes their browser window.
- Functional cookies: These cookies collect information about user behavior and whether the user receives any error messages. They also measure loading times and the behavior of the website in different browsers.
- Target-oriented cookies: These cookies provide a better user experience. For example, entered locations, font sizes, or form data are saved.
- Advertising cookies: These cookies are also called targeting cookies. They are used to deliver customized advertising to the user. This can be very convenient, but also very annoying.
Usually, when you first visit a website, you are asked which of these cookie types you want to allow. And, of course, this decision is also stored in a cookie.
How Can I Delete Cookies?
If you want to know which cookies are stored in your browser or if you want to change or delete cookie settings, you can find this in your browser settings:
Whether and how you use cookies is up to you. Regardless of which service or website the cookies come from, you always have the option of deleting, disabling, or only partially allowing cookies. For example, you can block cookies from third parties but allow all other cookies.
- Chrome: Delete, enable, and manage cookies in Chrome
- Safari: Manage cookies and website data with Safari
- Firefox: Delete cookies to remove data that websites have stored on your computer
- Internet Explorer: Delete and manage cookies
- Microsoft Edge: Delete and manage cookies
If you generally do not want to have cookies, you can set your browser so that it always informs you when a cookie is about to be set. This way you can decide for each individual cookie whether to allow it or not. The procedure varies depending on the browser. The best way is to search on Google with the term “delete cookies Chrome” or “disable cookies Chrome” if you are using the Chrome browser.
What about my Data Protection?
Since 2009, there have been the so-called “Cookie Guidelines.” These state that the storage of cookies requires your consent. However, there are still very different reactions to these guidelines within EU countries. In Austria, this directive was implemented in § 96 para. 3 of the Telecommunications Act (TKG).
If you want to know more about cookies and are not afraid of technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the “HTTP State Management Mechanism” Request for Comments by the Internet Engineering Task Force (IETF).
Storage of Personal Data
Personal data that you transmit to us electronically on this website, such as name, e-mail address, address, or other personal details as part of submitting a form or comments in the blog, will be used by us together with the time and IP address only for the purpose stated in each case, kept securely, and not passed on to third parties.
We thus use your personal data only for communication with those visitors who expressly wish to be contacted and for processing the services and products offered on this website. We do not pass on your personal data without consent, but cannot exclude that these data may be viewed in the event of unlawful behavior.
If you send us personal data by e-mail – i.e. outside this website – we cannot guarantee secure transmission and the protection of your data. We recommend that you never transmit confidential data unencrypted by e-mail.
Rights under the General Data Protection Regulation
According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you are fundamentally entitled to the following rights:
- Right to rectification (Article 16 GDPR)
- Right to erasure (“right to be forgotten”) (Article 17 GDPR)
- Right to restriction of processing (Article 18 GDPR)
- Right to notification – obligation to notify in connection with the rectification or erasure of personal data or restriction of processing (Article 19 GDPR)
- Right to data portability (Article 20 GDPR)
- Right to object (Article 21 GDPR)
- Right not to be subject to a decision based solely on automated processing — including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria this is the Data Protection Authority, whose website you can find at https://www.dsb.gv.at/
Evaluation of Visitor Behavior
In the following privacy policy we inform you whether and how we evaluate data from your visit to this website. The analysis of the collected data is usually anonymous and we cannot infer your person from your behavior on this website.
You can find out more about options to object to this evaluation of visit data in the following privacy policy.
TLS Encryption with https
TLS, encryption, and https may sound very technical, and they are. We use HTTPS (Hypertext Transfer Protocol Secure) to transmit data securely on the Internet.
This means that the complete transmission of all data from your browser to our web server is secured – no one can “listen in.”
Thus, we have introduced an additional layer of security and fulfill “data protection through technology design” (Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transfer on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this data transmission security by the small lock symbol in the top left of the browser, to the left of the internet address (e.g. examplepage.de), and the use of the scheme https (instead of http) as part of our internet address.
If you would like more information on the topic of encryption, we recommend the Google search for “Hypertext Transfer Protocol Secure wiki” to get good links to further information.
Google Analytics Privacy Policy
We use the analysis tracking tool Google Analytics (GA) of the American company Google Inc. on our website. For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Google Analytics collects data about your actions on our website. For example, if you click on a link, this action is saved in a cookie and sent to Google Analytics. With the help of the reports we receive from Google Analytics, we can better adapt our website and our service to your wishes. In the following we will go into more detail about the tracking tool and inform you above all about which data is stored and how you can prevent this.
What Is Google Analytics?
Google Analytics is a tracking tool used for traffic analysis of our website. For Google Analytics to work, a tracking code is integrated into the code of our website. When you visit our website, this code records various actions you perform on our website. As soon as you leave our website, this data is sent to the Google Analytics servers and stored there.
Google processes the data and we receive reports about your user behavior. These may include, among others, the following reports:
- Audience reports: We get to know our users better through audience reports and know more precisely who is interested in our service.
- Ad reports: Ad reports make it easier for us to analyze and improve our online advertising.
- Acquisition reports: Acquisition reports give us helpful information on how we can attract more people to our service.
- Behavior reports: This tells us how you interact with our website. We can trace the path you take on our site and which links you click.
- Conversion reports: A conversion is when you take an action as a result of a marketing message. For example, when you go from being a website visitor to becoming a buyer or newsletter subscriber. With the help of these reports, we learn more about how our marketing measures are received by you. In this way, we want to increase our conversion rate.
- Real-time reports: Here we always find out immediately what is happening on our website. For example, we see how many users are reading this text right now.
Why Do We Use Google Analytics on Our Website?
Our goal with this website is clear: we want to offer you the best possible service. The statistics and data from Google Analytics help us achieve this goal.
The statistically evaluated data gives us a clear picture of the strengths and weaknesses of our website. On the one hand, we can optimize our site so that it is easier to find on Google by interested people. On the other hand, the data helps us to better understand you as a visitor. Thus, we know very precisely what we need to improve on our website in order to offer you the best possible service. The data also serves us to make our advertising and marketing measures more individual and more cost-effective. After all, it only makes sense to show our products and services to people who are interested in them.
Which Data Is Stored by Google Analytics?
Google Analytics creates a random, unique ID with the help of a tracking code that is linked to your browser cookie. This allows Google Analytics to recognize you as a new user. The next time you visit our site, you will be recognized as a “returning” user. All collected data is stored together with this user ID. This makes it possible to evaluate pseudonymous user profiles in the first place.
In order for Google Analytics to be able to analyze our website, a property ID must be inserted into the tracking code. The data is then stored in the corresponding property. For each newly created property, the Google Analytics 4 property is standard by default. Alternatively, you can also create the Universal Analytics property. Depending on the property used, the data is stored for different lengths of time.
Through identifiers such as cookies and app instance IDs, your interactions on our website are measured. Interactions include all types of actions you perform on our website. If you also use other Google systems (such as a Google account), data generated via Google Analytics may be linked with third-party cookies. Google does not pass on Google Analytics data unless we, as the website operator, authorize it. Exceptions may occur if it is legally required.
The following cookies are used by Google Analytics:
- Name: _ga
Value: 2.1326744211.152121674688-5
Purpose: By default, analytics.js uses the _ga cookie to store the user ID. It is basically used to distinguish website visitors.
Expiration date: after 2 years - Name: _gid
Value: 2.1687193234.152121674688-1
Purpose: This cookie is also used to distinguish website visitors.
Expiration date: after 24 hours - Name: gat_gtag_UA<property-id>
Value: 1
Purpose: Used to throttle the request rate. If Google Analytics is provided via the Google Tag Manager, this cookie gets the name dc_gtm<property-id>.
Expiration date: after 1 minute - Name: AMP_TOKEN
Value: no details
Purpose: This cookie contains a token with which a user ID can be retrieved from the AMP client ID service. Other possible values indicate an opt-out, a request, or an error.
Expiration date: from 30 seconds up to 1 year - Name: __utma
Value: 1564498958.1564498958.1564498958.1
Purpose: This cookie allows you to track your behavior on the website and measure performance. The cookie is updated each time information is sent to Google Analytics.
Expiration date: after 2 years - Name: __utmt
Value: 1
Purpose: This cookie is used like gat_gtag_UA<property-id> to throttle the request rate.
Expiration date: after 10 minutes - Name: __utmb
Value: 3.10.1564498958
Purpose: This cookie is used to determine new sessions. It is updated each time new data or information is sent to Google Analytics.
Expiration date: after 30 minutes - Name: __utmc
Value: 167421564
Purpose: This cookie is used to determine new sessions for returning visitors. It is a session cookie and is only stored until you close the browser again.
Expiration date: after closing the browser - Name: __utmz
Value: m|utmccn=(referral)|utmcmd=referral|utmcct=/
Purpose: This cookie is used to identify the source of visitor traffic to our website. That means the cookie stores from where you came to our website. This may have been another site or an ad.
Expiration date: after 6 months - Name: __utmv
Value: no details
Purpose: This cookie is used to store custom user data. It is updated each time information is sent to Google Analytics.
Expiration date: after 2 years
Note: This list cannot claim to be exhaustive, as Google changes its selection of cookies again and again.
Here we show you an overview of the most important data collected by Google Analytics:
- Heatmaps: Google creates so-called heatmaps. Heatmaps show exactly those areas you click on. This gives us information about where you are “active” on our site.
- Session duration: Session duration refers to the time you spend on our site without leaving it. If you have been inactive for 20 minutes, the session ends automatically.
- Bounce rate: A bounce occurs when you only view one page on our site and then leave the website again.
- Account creation: If you create an account on our website or place an order, Google Analytics collects this data.
- IP address: The IP address is only displayed in abbreviated form so that no clear assignment is possible.
- Location: The IP address can be used to determine the country and your approximate location. This process is also referred to as IP location determination.
- Technical information: Technical information includes your browser type, your internet provider, or your screen resolution.
- Source of origin: Google Analytics or we are also interested in which website or which advertising brought you to our site.
Other data includes contact details, possible ratings, playback of media (e.g. if you play a video via our site), sharing of content via social media, or adding to your favorites. The list is not exhaustive and serves only for general orientation of data storage by Google Analytics.
How Long and Where Is the Data Stored?
Google has distributed its servers all over the world. Most servers are located in America, and therefore your data is usually stored on American servers. You can read exactly where the Google data centers are located here: https://www.google.com/about/datacenters/inside/locations/?hl=en
Your data is distributed across various physical storage devices. The advantage of this is that the data is accessible more quickly and is better protected against manipulation. In every Google data center there are appropriate emergency programs for your data. For example, if the hardware at Google fails or natural disasters paralyze servers, the risk of service interruption at Google still remains low.
The retention period of the data depends on the properties used. When using the newer Google Analytics 4 properties, the retention period of your user data is fixed at 14 months. For other so-called event data, we have the option to choose a retention period of 2 months or 14 months.
For Universal Analytics properties, Google Analytics has a standardized retention period of your user data of 26 months. After that your user data is deleted. However, we have the option to choose the retention period of usage data ourselves. For this we have five options available:
- Deletion after 14 months
- Deletion after 26 months
- Deletion after 38 months
- Deletion after 50 months
- No automatic deletion
In addition, there is also the option that data is only deleted when you have not visited our website again within the period we have chosen. In this case, the retention period is reset each time you revisit our website within the defined period.
Once the specified period has expired, the data is deleted once a month. This retention period applies to your data that is linked with cookies, user recognition, and advertising IDs (e.g. cookies from the DoubleClick domain). Report results are based on aggregated data and are stored independently of user data. Aggregated data is a combination of individual data into a larger unit.
How Can I Delete My Data or Prevent Data Storage?
According to the data protection law of the European Union, you have the right to obtain information about your data, to update it, to delete it, or to restrict its storage. With the help of the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), you can prevent Google Analytics from using your data. You can download and install the browser add-on at https://tools.google.com/dlpage/gaoptout?hl=en. Please note that this add-on only disables data collection by Google Analytics.
If you generally want to deactivate, delete, or manage cookies (independently of Google Analytics), there is a separate guide for each browser:
- Chrome: Delete, enable, and manage cookies in Chrome
- Safari: Manage cookies and website data with Safari
- Firefox: Delete cookies to remove data that websites have stored on your computer
- Internet Explorer: Delete and manage cookies
- Microsoft Edge: Delete and manage cookies
Google Analytics is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. You can find more information on this at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=121674688. We hope we were able to provide you with the most important information about data processing by Google Analytics. If you want to learn more about the tracking service, we recommend these two links:
http://www.google.com/analytics/terms/de.html
https://support.google.com/analytics/answer/6004245?hl=en
Google Site Kit Privacy Policy
We have integrated the WordPress plugin Google Site Kit from the American company Google Inc. into our website. For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. With Google Site Kit we can quickly and easily view statistics from various Google products, such as Google Analytics, directly in our WordPress dashboard. The tool or the tools integrated into Google Site Kit also collect personal data from you. In this privacy policy we explain why we use Google Site Kit, how long and where data is stored, and which other data protection texts are relevant to you in this context.
What Is Google Site Kit?
Google Site Kit is a plugin for the content management system WordPress. With this plugin we can view important statistics for website analysis directly in our dashboard. These are statistics collected by other Google products. Above all, Google Analytics. In addition to Google Analytics, the services Google Search Console, Page Speed Insight, Google AdSense, Google Optimize, and Google Tag Manager can also be linked with Google Site Kit.
Why Do We Use Google Site Kit on Our Website?
As a service provider, it is our task to offer you the best possible experience on our website. You should feel comfortable on our website and quickly and easily find exactly what you are looking for. Statistical evaluations help us get to know you better and adapt our offer to your wishes and interests. For these evaluations we use various Google tools. Site Kit makes our work much easier in this regard, because we can view and analyze the statistics of the Google products directly in the dashboard. We therefore no longer need to log in separately for the respective tool. Site Kit thus always provides a good overview of the most important analysis data.
Which Data Is Stored by Google Site Kit?
If you have actively consented to tracking tools in the cookie notice (also called script or banner), cookies are set by Google products such as Google Analytics, and data about you, such as your user behavior, is sent to Google, stored, and processed there. Personal data such as your IP address is also stored.
For more detailed information on the individual services, we have our own text sections in this privacy policy. For example, take a look at our privacy policy on Google Analytics. There we go into great detail about the data collected, how long Google Analytics stores, manages, and processes data, which cookies may be used, and how you can prevent data storage. Likewise, we also have separate privacy policies for other Google services such as Google Tag Manager or Google AdSense, with comprehensive information.
Below we show you example Google Analytics cookies that can be set in your browser if you have generally agreed to data processing by Google:
- Name: _ga
Value: 2.1326744211.152121674688-2
Purpose: By default, analytics.js uses the cookie _ga to store the user ID. It is generally used to distinguish website visitors.
Expiration date: after 2 years - Name: _gid
Value: 2.1687193234.152121674688-7
Purpose: This cookie also serves to distinguish website visitors.
Expiration date: after 24 hours - Name: gat_gtag_UA<property-id>
Value: 1
Purpose: This cookie is used to reduce the request rate.
Expiration date: after 1 minute
How Long and Where Is the Data Stored?
Google stores collected data on its own Google servers, which are distributed worldwide. Most servers are located in the United States, so it is very possible that your data will also be stored there. You can see exactly where the company provides servers at: https://www.google.com/about/datacenters/inside/locations/?hl=en
Data collected by Google Analytics is standardized to be stored for 26 months. After that, your user data is deleted. The retention period applies to all data linked with cookies, user recognition, and advertising IDs.
How Can I Delete My Data or Prevent Data Storage?
You always have the right to access your data, to have your data deleted, corrected, or restricted. In addition, you can also deactivate, delete, or manage cookies in your browser at any time. Here we show you the corresponding instructions for the most common browsers:
- Chrome: Delete, enable, and manage cookies in Chrome
- Safari: Manage cookies and website data with Safari
- Firefox: Delete cookies to remove data that websites have stored on your computer
- Internet Explorer: Delete and manage cookies
- Microsoft Edge: Delete and manage cookies
Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the proper and secure transfer of personal data. You can find more information about this at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&tid=121674688. To learn more about data processing by Google, we recommend Google’s comprehensive privacy policy at https://policies.google.com/privacy?hl=en.
Embedded Social Media Elements Privacy Policy
We embed elements from social media services on our website to display images, videos, and text.
When you visit pages that display these elements, data from your browser is transmitted to the respective social media service and stored there. We have no access to this data.
The following links will take you to the pages of the respective social media services where it is explained how they handle your data:
- Instagram Privacy Policy: https://help.instagram.com/519522125107875
- For YouTube, the Google Privacy Policy applies: https://policies.google.com/privacy?hl=en
- Facebook Data Policy: https://www.facebook.com/about/privacy
- Twitter Privacy Policy: https://twitter.com/privacy
All texts are protected by copyright.
Source: Created with the Privacy Policy Generator by AdSimple